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Munchkin Minders Terms of Service

To participate in this service you agree to abide by the following appropriate use guidelines with respect to using a babysitter in the network. By way of example, and not as a limitation, you agree that when using this service, you will not:
  • Contact the sitter outside of the service. All contact should be through either the website or with a representative. All sits should be scheduled with the service and not a verbal discussion with a babysitter.
  • Conduct illegal or child endangering activities in your home such as drug or alcohol abuse. This includes the presence of drug paraphernalia or conduct under the influence that causes our babysitters to feel uncomfortable.
  • Keep in plain view inappropriate media. This could include materials that are sexually explicit in nature.
To make communication with your sitters clear & transitions of leaving the household smooth we recommend you provide the following information to each sitter:
  • A schedule of naps, bed times, dinner/snack times, practice times, etc.
  •  Medical and/or allergy information about your children
  •  Expectations for your home, such as T.V. time, homework time, time out, etc.
If parents are late coming home & have not notified the sitter, we have an escalation process for the situation. If the family registration is missing any of the information needed below, the proceeding step will be followed at the 30 minute milestone. Ex: If no emergency contacts are listed, the police will be notified after parents are 60 minutes late without notification.
  • After 30 minutes: parents mobile phones will be called
  • Additional 30 minutes: Emergency contacts will be notified
  • Additional 30 minutes: Police will be notified

Additional Guidelines and Policies

1. Client agrees to leave emergency numbers where client can be reached at all times.
2. Client agrees to pay Sitter for hours worked including, but not limited to, the four hour minimum and mileage as applicable and any extra fees such as the rush jobs, multiple families, sick children, special needs children, twins under 3 years, children under 1 years, parking fees, travel fees, etc.
3. Client agrees to pay a fee of $20.00 to the sitter if a sitter interview is requested prior to commencement of the assignment.
4. On overnight assignments, once a sitter has been assigned, three (3) days’ notice is required to cancel. If required notice is not given, the equivalent of one day pay will be charged to client’s credit card.
5. Once an overnight assignment has begun, should a client return home earlier than the agreed upon date, client is required to pay sitter for the full number of days originally agreed upon.
6. Client agrees to pay booking fee to agency each time a sitter is requested.
7. For hourly assignments, 24 hours’ notice is required to cancel. If notice is not given, a $20 cancellation fee will be need to be paid to the sitter.
8. If client cancels with less than 3 hours’ notice, client will pay sitter the equivalent of 4 hours pay.
9. Final payment for hourly and overnight assignments is made to the sitter. Payment may be made by either cash or check (Local families only).
10. For any future assignments, client understands and agrees that all arrangements will be made through Munchkin Minders, LLC and not with the sitter directly*.
*If a client or sitter circumvents Munchkin Minders, both Client and Sitter will each be charged $1000.
11. Client understands that Munchkin Minders, LLC is a referral service, and that the sitter is not an employee of Munchkin Minders, LLC. While each sitter is carefully interviewed and screened, Munchkin Minders, LLC accepts no responsibility for any negligence or willful misconduct on the part of the sitter. Client agrees to waive any claim(s) against Munchkin Minders, LLC.
12. Client has read and understands all pricing and payment policies.
13. Client agrees to keep their credit card information updated and current with Munchkin Minders, LLC.

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