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GET STARTED WITH ADVENTURE NANNIES + SITTER

Adventure Nannies partnered with Sitter so you can use the #1 app for booking and paying babysitters with all of our Adventure Nannies’ trusted nannies.

  • DOWNLOAD & REGISTER

    Download the app and register with the Agency Code provided in your email.

  • COMPLETE PROFILE

    Complete your family’s profile so the nanny has everything they need to know while you’re out.

  • BOOK A SITTER

    Now you’re ready to book any of our Adventure Nannies’ nannies any time!

HOW IT WORKS

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CREATE A BOOKING

Select a date & time and hit “send”. A booking request is sent to a list of the Adventure Nannies’ nannies that best meet your needs. You’ll be notified when a nanny confirms.

AUTO-PAY

Forget cash, checks, or awkward rate negotiations. The nanny finalizes the times. Then, you review the details and add any tips or reimbursements within 24 hours.  Your credit card is automatically charged the amount due based on a flat hourly rate that includes all nanny, agency, and credit card fees.

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COMPLETE CRITICAL INFO

Give your sitter the critical info they need including:

  • Emergency contacts
  • Allergies
  • Bedtime routines
  • Media and dietary restrictions
  • Wi-Fi passwords & codes
  • House rules,
  • Kid tips
  • Sitter guidelines
  • Pet care

FREQUENTLY ASKED QUESTIONS

How do I update my profile information?

In the app:

  1. Open the main menu in the top left-hand corner of the app.
  2. At the top of the main menu, tap your profile photo to view your profile settings.
  3. Scroll down and tap on any field you need to update.

You can update your name (contact info), email address, phone number, profile photo, payment methods, etc.

Is there a fee to use Sitter?

Great news! Your membership with your nanny agency includes Sitter Premium membership! As long as you’re a member of the agency, you have access to all of Sitter’s premium features including payments, recurring bookings, and storing the critical family info your sitter needs to make sure they’re covered wherever they are with your kids.   Additionally, all booking fees for the agency are included in the total price at the time of payment.

How do I send a booking request to my favorite nannies?

When setting up your booking request, in the “Sitters to Request” section, you can click on “Deselect All” and then tap on your favorites and your request will be sent to them.

How is the final payment charged after the sit?

Once you’re home, the nanny will finalize the end time directly in the app. You can review the details and add any tips or reimbursements within 24 hours before your credit card will be charged. Once you’ve reviewed it, you will be charged on the credit card you provided during your set-up.

Forget to review the final booking details? No problem- your credit card will be automatically charged 24 hours after the sit so the nanny will still get paid.

What if I have to cancel a booking?

To cancel a booking, go to “My Bookings” and tap on the booking you need to cancel. Tap “Cancel Booking” then add your reason for canceling. A message will be sent to the sitter(s) and the booking will be canceled.