Why do I have to chat? Why can’t I just get a babysitter’s or parent’s contact info?
Out of concern for the babysitter’s and parent’s privacy, we don’t release contact information until both parties accept a connection request.
We offer in-app chat as a way for parents and sitters to communicate, get to know each other, even set up a time to meet if they want, before sharing contact information. It also eliminates the spam and unsolicited inquiries that sitters and parents get using other platforms.
When a sitter or a family is added to your trusted list and confirms, then you’ll be able to text, email, and call them in addition to the in-app chat.