Before canceling, keep in mind that it is always nice to give at least 24 hours notice.

In the app:

  1. Open the main menu in the top corner of the app.
  2. Tap “My Bookings”.
  3. Tap the booking you would like to cancel.
  4. Tap “Cancel Booking”.
  5. Enter a message for your sitter to let them know why you’re canceling.
  6. Tap “Submit”.
  7. A message will be sent to your sitter(s) to let them know you’ve canceled.
  8. Your canceled booking will appear in your “Previous” list on your Bookings screen.