Can I pay my caregiver a different rate?
The caregiver’s rates are set by the agency you are working with. If you have any questions/concerns about the rates, please contact the agency directly. You can view their profile and [...]
Do I need to tip my caregiver?
Tipping a caregiver is solely at your discretion. It is not required, but always appreciated.
Who sees my family profile?
When you create a profile in the Sitter Pro app and connect with a business, the business will be able to see your profile. Additionally, when you create a job request it will be sent to [...]
How can I receive push notifications?
If you aren’t receiving push notifications, there are two places to check to make sure they are turned on correctly. First, check your profile in the app. Go to profile and then select your [...]
I’m going on vacation, can I use the app somewhere else?
Absolutely! The Sitter Pro network has partners across the nation and you can work with pros in multiple locations. Check out our locations and network partners here. In the app, you can find a [...]
How are bookings assigned to caregivers?
Sitter Pro uses a proprietary algorithm to match the best caregivers to a job. It takes into account: Qualifications needed for the job Caregiver preferences (i.e. are they willing to work in a [...]
How do I cancel my Sitter Pro account?
If you’d like to cancel your account, please contact us at support@sitter.me and we can cancel it for you.
