How do I update my profile information?
In the app: Open the main menu in the top left-hand corner of the app. At the top of the main menu, tap your profile photo to view your profile settings. Scroll down and tap on any field you need [...]
Is there a fee to use Sitter?
Great news! Your membership with your nanny agency includes Sitter Premium membership! As long as you’re a member of the agency, you have access to all of Sitter’s premium features [...]
How do I send a booking request to my favorite nannies?
When setting up your booking request, in the “Sitters to Request” section, you can click on “Deselect All” and then tap on your favorites and your request will be sent to them.
How is the final payment charged after the sit?
Once you’re home, the nanny will finalize the end time directly in the app. You can review the details and add any tips or reimbursements within 24 hours before your credit card will be charged. [...]
What if I have to cancel a booking?
To cancel a booking, go to “My Bookings” and tap on the booking you need to cancel. Tap “Cancel Booking” then add your reason for canceling. A message will be sent to the [...]
