Sitter Parent FAQ

Open the main menu in the top corner of the app. Tap “My Bookings”. Tap the booking you would like to update. Tap “Edit”. A message will be sent to your sitter(s) to let them know you’ve [...]

Before canceling, keep in mind that it is always nice to give at least 24 hours notice. Open the main menu in the top corner of the app. Tap “My Bookings”. Tap the booking you would like to [...]

If your babysitter has joined Sitter and has enabled online payments, it is super easy to pay them at the end of the night. First, you need to make sure you have added a payment method to your [...]

In the app: Open the main menu in the top corner of the app. At the top of the main menu, tap your profile photo to view your profile settings. Scroll down to “Your Addresses”. From [...]

Open the main menu in the top corner of the app. At the top of the main menu, tap your profile photo to view your profile settings. Tap the “Children” field. Enter the correct number of children. [...]

Sitter can be used to book and pay the babysitters you already use and find new babysitters. If you already have babysitters, then you’ll need to add them!  It’s completely private. See Adding my [...]

You can find new babysitters two ways: through your network or in your neighborhood. Learn more.

Nope! We want Sitter to be as useful as possible for parents – that means being able to use Sitter with all of your babysitters, not just the ones who use Sitter. As long as your babysitter is [...]

No! We do not sell or share your babysitter’s information. We never make any information available publicly. This is a private network of you and your babysitters. When you add them as a sitter, [...]

You can hide a sitter, yes. To do so, go to their sitter profile in My Sitters and tap “Hide sitter from friends”. Learn more.