Update or Delete an Address

In the app: Open the main menu in the top corner of the app. At the top of the main menu, tap your profile photo to view your profile settings. From here, you can change or delete an existing [...]

Update the Default Number of Children

In the app: Open the main menu in the top corner of the app. At the top of the main menu, tap your profile photo to view your profile settings. Tap the Edit icon in the top right corner. Tap the [...]

Update your Profile Information

In the app: Open the main menu in the top corner of the app. At the top of the main menu, tap your profile photo to view your profile settings. From here, you can update your name, email address, [...]

Update, Add, or Delete a Credit Card

In the app: Open the main menu in the top-left corner of the app. Tap “Edit Profile” Scroll down to “Your Payment Methods” From here, you can update, add, or delete a credit [...]

Cancel my account

You can delete your account in the app. Follow these steps: Open the app. From the main menu, go to your profile. Tap “Account” Tap “Cancel Your Sitter Account”.   [...]

Reset my password

To reset your password: Tap “Forgot Password” on the Log In screen. A temporary password will be sent to you via email. Go back into the app and enter your temporary password on the [...]

Canceling my booking

Before canceling, keep in mind that it is always nice to give at least 24 hours notice. In the app: Open the main menu in the top corner of the app. Tap “My Bookings”. Tap the booking [...]

Connecting with my friends

When you connect with a trusted friend, you will be able to see the list of babysitters they use. In the app: Open the main menu in the top corner of the app. Tap “My Friends”. Tap [...]

Adding my babysitters

You can add your own babysitters two ways: manually or from your phone contacts. In the app: Open the main menu in the top corner of the app. Tap “My Sitters”. Tap the “+” [...]

All of my booking times are messed up.

It is possible that when you registered for the app, you were in a different time zone. Check your default time zone: In the app: Open the main menu. Tap your profile photo. In the “Your [...]