Faqs

To manage your notification preference, go to your profile and tap in your agency profile.  From there, select ‘Preferences’ and then you can select if you want to receive in-app [...]

The agency you are working with will be able to see and edit your profile. Once you have a confirmed job with a client, they will be able to see your profile picture, bio, and qualifications.

The caregiver’s rates are set by the agency you are working with. If you have any questions/concerns about the rates, please contact the agency directly. You can view their profile and [...]

Tipping a caregiver is solely at your discretion. It is not required, but always appreciated.

When you create a profile in the Sitter Pro app and connect with a business, the business will be able to see your profile. Additionally, when you create a job request it will be sent to [...]

If you aren’t receiving push notifications, there are two places to check to make sure they are turned on correctly. First, check your profile in the app. Go to profile and then select your [...]

Absolutely! The Sitter Pro network has partners across the nation and you can work with pros in multiple locations. Check out our locations and network partners here. In the app, you can find a [...]

If you go on vacation, you can update your general availability in your profile — that way booking requests won’t be sent to you.  In the event that your agency wants to send a [...]

If someone downloads the Sitter Pro app and they do not belong a business, they will be prompted to find a business near them.  They can search by their location or business name.  If their [...]

Nope!   When you set up your fee structure, your service fees and caregiver wages can be configured however you’d like.  You can also use different structures for different services!  Below [...]