Client and Caregiver FAQ

The Sitter Pro app is entirely free to users.  Each business sets the rate for their caregivers and service fees and you can view your estimated cost for a job before you book it.

Each caregiver on the Sitter Pro platform was hired and vetted by a local business.   They all have their own vetting process, but most include background checks, interviews, and reference [...]

Each business in the Sitter Pro network sets their own payment structure.  They can choose to have their services set up to be paid in cash or credit card.  In most cases, their service fees will [...]

When a family needs a caregiver, they will send a booking request to your business.  The request will be sent out to the available and qualified caregivers and the first to accept, gets the job!  [...]

Absolutely! The Sitter Pro network has partners across the nation and you can work with pros in multiple locations. Check out our locations and network partners here. In the app, you can find a [...]

If you go on vacation, you can update your general availability in your profile — that way booking requests won’t be sent to you.  In the event that your agency wants to send a [...]

Services can be set up to pay your caregiver wages in one of three ways.  The booking details will tell you how your job will be paid. If the service is set up to be paid by credit card/direct [...]

Sitter Pro uses a proprietary algorithm to match the best caregivers to a job.  It takes into account: Qualifications needed for the job Caregiver preferences (i.e. are they willing to work in a [...]

The Sitter Pro app is completely free for your clients and caregivers to download and use.  Their usage of the app is included in your monthly subscription and doesn’t cost anything for them to [...]